• CREDIT CARD CONTRACTS LITERALLY
    TOO DIFFICULT FOR MOST PEOPLE TO READ
    • The analysis of more than 2,000 current credit card agreements by the website CreditCards.com found that they are typically written at the 11th-grade reading level. But half of Americans read at the 9th-grade level or below. This could explain why so many people donít read them.

  • AS STUDENT LOAN DEBT
    INCREASES, SO DO THE SCAMS
    • The dramatic rise in student loan defaults has created a space for scammers to flourish. They pretend to be affiliated with the government and charge hundreds of dollars to do what borrowers can do for themselves Ė for free. All too often, they take the money and run.

FEDS SEE SPIKE IN COMPLAINTS FROM U.S. BANK CUSTOMERS
American consumers continue to "experience problems" managing their accounts at banks and credit unions across the country, according to a new report from the Consumer Financial Protection Bureau.
 
BBB CALLS 10 BIG CHARITIES 'TRANSPARENCY DODGERS'
The Better Business Bureau’s Wise Giving Alliance says these well-known charities did not disclose any of the requested information needed to verify their trustworthiness. It calls this a “red flag” for donors. How do the charities respond?
 
BUYERS VERY HAPPY WITH THEIR NEW CARS, EVEN FOR NON-LUXURY BRANDS, STUDY SHOWS
A focus on improving quality and reducing defects seems helped customer satisfaction jump dramatically from last year. The new survey finds that U.S. automakers have nearly closed the satisfaction gap with their foreign competitors.
 
FEDS CLAIM 1-800 CONTACTS RESTRICTS COMPETITION FOR ONLINE ADS
The Federal Trade Commission has accused the country's largest online contact lens retailer of manipulating the market and hurting consumers by illegally restricting Internet advertising. The lawsuit claims this results in some people paying higher prices.
 
COLLEGE STUDENTS CAN NOW ACCESS FEDERAL AID WITHOUT HIGH CARD FEES
New federal rules protect students from aggressive and unfair marketing of banking products linked to their financial aid. The new regulations specifically prohibit colleges and universities from steering students to specific bank accounts.
 
FRONT-LOADER ODOR: STINKY WASHER CLASS ACTION LAWSUIT FINALLY SETTLED
After seven years of litigation, the case of the smelly washing machines – some Whirlpool, Maytag and Kenmore models made between 2001 and 2010 – is nearing an end with millions of people getting a little compensation for their aggravation.
 
OLYMPICS MAY CAUSE MASSIVE SECURITY & BANDWIDTH HEADACHES IN U.S.
Millions of Americans will watch the Summer Olympics at work. That will create a major opportunity for cyber criminals to attack corporate computer systems – and serious headaches for IT departments not ready to deal with the increased security challenges.
 
PHONE COMPANIES FINALLY PROMISE TO TACKLE ROBOCALL PROBLEM
The nation’s phone companies know their customers are being bombarded with annoying robocalls. Finally, after years of refusing to do anything about it, they’ve formed a “Strike Force to find solutions.
 
WE LOVE SOCIAL MEDIA, BUT LIKE FACEBOOK & TWITTER LESS
Americans are spending more time on social media, but are increasingly dissatisfied with the experience, a new survey shows. Although people are generally pleased with their overall online experience, Facebook and Twitter saw a marked decrease in satisfaction.
 
SOME MAKE BIG LIFESTYLE CHANGES TO DEAL WITH STUDENT LOAN DEBT
A new survey by Consumer Reports finds that some former students who are drowning in debt don’t think college was worth the price. They can’t buy a car or a house and are even putting off getting married.

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