SHOW #80 (October 11, 2015)
TOP CUSTOMER SERVICE FRUSTRATIONS. Also: An update on self-driving cars, feds say customers have the right to post negative reviews, how mandatory arbitration clauses hurt consumers, what to do if your dog eats wild mushrooms and ATM fees hit new record high.

Download MP3 file


Here are links to more information on the stories covered on this show:

Consumer Reports: Customer Service Buying Guide

Business Insider: The Self-Driving Car Report

Fortune: Why Self-Driving Cars Are Crashing: Humans

You can listen to Charlie Vogelheim's Motor Trend Audio on iTunes or visit his Facebook page.

NBC News: FTC Sues Diet Pill Maker For Trying To Silence Unhappy Customers

US News: Consumer Financial Protection Bureau Moves to Curb Forced Arbitration

Public Citizen: Consumer Bureau's Announcement Is a Crucial Step to Restoring Consumers' Rights, but Agency Work Is Not Done

ASPCA: Mushroom Poisoning in Dogs

ASPCA: Autumn Safety Tips

KOMO News: Why the Rabies Vaccine Is So Important

KOMO News: ATM fees Hit New Record High, Survey Finds



                                           Home  |  About  |  Helpful Links  |  Get Help  |  Scams  |  FAQs  |  Calculators  |  Radio Show Archives


                      Knowledge is power. The ConsumerMan gives you the information you need to be a smarter consumer.

 © 2016 Herb Weisbaum, The ConsumerMan. All Rights Reserved.

  PRIVACY POLICY: The ConsumerMan site does not collect or keep personally identifiable information. Third-party vendors and their ad networks (including Google) use cookies, clear gifs, or web beacons to serve ads based on a user's prior visits to and other sites. You may opt out of the use of the DART cookie by visiting the advertising opt-out page. You may opt-out of many other third-party cookies by visiting the Network Advertising Initiative opt-out page.