SHOW #80 (October 11, 2015)
TOP CUSTOMER SERVICE FRUSTRATIONS. Also: An update on self-driving cars, feds say customers have the right to post negative reviews, how mandatory arbitration clauses hurt consumers, what to do if your dog eats wild mushrooms and ATM fees hit new record high.

               
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Here are links to more information on the stories covered on this show:

Consumer Reports: Customer Service Buying Guide

Business Insider: The Self-Driving Car Report

Fortune: Why Self-Driving Cars Are Crashing: Humans

You can listen to Charlie Vogelheim's Motor Trend Audio on iTunes or visit his Facebook page.

NBC News: FTC Sues Diet Pill Maker For Trying To Silence Unhappy Customers

US News: Consumer Financial Protection Bureau Moves to Curb Forced Arbitration

Public Citizen: Consumer Bureau's Announcement Is a Crucial Step to Restoring Consumers' Rights, but Agency Work Is Not Done

ASPCA: Mushroom Poisoning in Dogs

ASPCA: Autumn Safety Tips

KOMO News: Why the Rabies Vaccine Is So Important

KOMO News: ATM fees Hit New Record High, Survey Finds


          

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